Staff Qualifications & Training

All staff employed by PCADD meet or exceed state mandated requirements for training and background screens.

Direct Support Professionals employed with PCADD maintain current certifications in CPR and First Aid, and have training in abuse & neglect detection, reporting, and prevention; crisis intervention and prevention; HIPPA/confidentiality training; and Emergency Preparedness. All staff who administer medications are certified in Level I Medication Administration. Services are developed and actively supervised by Developmental Disability Professionals (DDPs). Some staff may receive additional training according to their position.

Service Coordination staff employed with PCADD receive initial comprehensive training that covers areas such as the Person Centered Planning process, Medicaid waivers, service authorizations and utilization review, service monitoring, rights and due process, intake and eligibility, financial issues, quality enhancement, legal issues, community resources, and so on. Service Coordinators also receive one on one mentoring and job shadowing prior to receiving a caseload. On-going training is routinely provided to Service Coordination staff that allow them to better carry out their job duties in supporting persons on their caseload.

All PCADD staff undergo initial and annual criminal background screens and pre-employment drug test screens, and staff who provide transportation for persons served maintain a Chauffer’s license and have an annual driving record check.